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Zethcon Video Library

Featured Videos

Brand new topics featured in the Zethcon Video Library are Value-Added Services and Kitting. Check out these featured videos below!

Video Library (A to Z)

Activity Codes

Activity by Facility

For more information, see the Billing Concepts Manual

Cloning a Customer

Cloning Items

During this video, we assume the viewer has experience setting up items in Synapse considering all of the attributes necessary to completely address item maintenance. In this video we will gloss over this area, so we encourage you to review item maintenance if you have any questions about setting up items in Synapse.

Committed Quantity Does not Equal Tasked Quantity

Kit Maintenance

During this video, we assume the viewer has experience setting up items in Synapse considering all of the attributes necessary to completely address item maintenance. In this video we will gloss over this area, so we encourage you to review item maintenance if you have any questions about setting up items in Synapse.

Click here for more on Kitting.

Kit Processing

Reference the Kit Maintenance Video above prior to watching this video.

Click here for more on Kitting.

Navigating the Knowledge Base

Here is the direct link to the Knowledge Base.

For more information, see these chapters here.

Security Maintenance

Click here for more information on Security Setup and related topics.

VAS Outbound

Click here for more information on Value-Added Services.

VAS Overview

Click here for more information on Value-Added Services.

VAS Receipt

Click here for more information on Value-Added Services.